Frequently Asked Questions

Go to /lv665-register/, enter your mobile number, email address, and a secure password. Confirm your number via OTP, then complete a brief profile form. Your account is active immediately. You must be at least 18 years old to register.

No. lv665 allows only one account per person, per device, and per household. Duplicate accounts are closed without notice, and any pending balance may be voided. If you have lost access to your account, contact support to recover it rather than creating a new one.

Click "Forgot Password" on the login page. Enter the mobile number or email linked to your account. You will receive a reset link by SMS or email within a few minutes. Choose a strong new password and log in again. If you no longer have access to that number or email, contact Live Chat for identity verification.

The minimum single deposit is ৳100. There is no maximum deposit limit set by lv665, although your mobile banking provider may impose daily transfer caps. Deposits are credited to your lv665 wallet within 3 minutes in most cases.

lv665 accepts bKash, Nagad, Rocket, and Upay. These cover the vast majority of mobile banking users in Bangladesh. No credit cards, international e-wallets, or cryptocurrency payments are accepted at this time. Always send money to the exact payment details shown inside your lv665 account — details may rotate for security.

Deposits normally arrive within 3 minutes. If yours has not appeared after 15 minutes, open Live Chat and share: (1) the transaction ID from your mobile banking app, (2) the exact amount sent, (3) the time of transfer. The support team can trace and credit the payment manually. Do not send a second deposit until the first is resolved.

lv665 accepts one of the following government-issued documents:

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photo of the front and back. The review team checks documents within 12 hours. You only need to verify once — after that, withdrawals process without additional document checks.

Standard withdrawals are processed within 30 minutes after approval. Your first-ever withdrawal may take up to 2 hours because KYC review happens at the same time. Withdrawals submitted late at night follow the same timeline — the support team works 24/7. Make sure your mobile banking account name matches the name on your lv665 profile to avoid delays.

The minimum single withdrawal is ৳800. The daily limit depends on your VIP tier: Bronze players can withdraw up to ৳25,000 per day, Silver up to ৳37,500, Gold up to ৳50,000, Platinum up to ৳1,00,000, and Diamond up to ৳2,00,000. To increase your daily limit, you need to reach a higher VIP tier through consistent monthly play.

When you make your first deposit, lv665 matches it 100% up to ৳25,000. So if you deposit ৳5,000, you play with ৳10,000. To convert the bonus funds into real withdrawable cash, you must wager the total bonus amount 20 times within 7 days of claiming. Bonus funds count toward wagering on slots and most casino games; live sports bets count at a reduced rate — check the promotions page for details.

All registered lv665 players can claim a 25% reload bonus on subsequent deposits. The same 20× wagering requirement and 7-day validity apply. You can claim the reload bonus once per qualifying deposit period — check the promotions page for the current schedule. Reload bonuses cannot be combined with the welcome bonus on the same deposit.

Yes. lv665 returns 1% daily cashback on net losses. The cashback rate increases with your VIP level: Silver players receive 1.2%, Gold 1.4%, Platinum 1.6%, and Diamond 1.8%. Cashback is credited automatically — no opt-in required. There is no wagering requirement on cashback, so it can be withdrawn directly once the minimum withdrawal threshold of ৳800 is met.

Yes. For every friend who registers through your referral link and makes their first qualifying deposit, you receive ৳150 credited to your lv665 wallet. The referred friend must be a new player — existing accounts do not qualify. Your referral bonus is added once the friend's first deposit clears. There is no cap on the number of friends you can refer.

The lv665 casino covers five main categories:

• Slots — video slots and jackpot games from Pragmatic Play, Ezugi, JDB, Habanero, and more.
• Live Casino — real dealers for Blackjack, Baccarat, Roulette, and Dragon Tiger.
• Fishing Arcade — multiplayer shooting games like Fierce Fishing, Star Fishing, and Pirate Fishing.
• Sports & Cricket — pre-match and live betting on BPL, IPL, T20, and international ODI matches.
• Crash Games — instant-result titles with real-time multipliers.

All games on lv665 come from licensed providers whose software is independently audited. RTP (Return to Player) is the theoretical percentage of stakes returned to players over time — for example, a slot with 97.5% RTP pays back ৳97.50 for every ৳100 wagered on average across all players. Individual session results vary widely. You can find the RTP for any game in the game's info panel before you start playing.

Visit the lv665 App page and tap "Download APK." Before installing, go to your Android Settings and allow installs from unknown sources (Settings › Apps › Special App Access › Install Unknown Apps). Open the downloaded file and follow the on-screen prompts. The app requires Android 8.0 or higher and takes about 32 MB of storage. No root or VPN is needed.

There is no dedicated iOS app at this time. iPhone and iPad users can access the full lv665 platform through the mobile browser at lv665.cam. The mobile site supports all deposit methods, game categories, and account management features. Bookmark the site on your home screen for quick access.

The fastest way is the Live Chat widget, available 24 hours a day, 7 days a week. For non-urgent queries, you can email [email protected]. Always have your registered mobile number or account ID ready when you contact support — it speeds up verification and helps the agent find your account faster.

lv665 takes problem gambling seriously. You can request the following through Live Chat or account settings:

• Deposit limits — set a daily or weekly cap on how much you can add to your wallet.
• Session reminders — receive a notification after a set period of play.
• Self-exclusion — temporarily suspend your account for a fixed period if you need a break.

If gambling is affecting your finances or relationships, please visit lv665 Responsible Gaming for guidance and external support resources. You must be 18 or older to hold an account.